Channels

Voice

Make sure you’re heard.

mGage’s voice technology provides a highly reliable and scalable delivery method for pre-recorded voice messages. It has never been easier to deliver voice alerts for service and emergency notifications. With voice broadcasts, voice notifications and outbound voice communications, you can take customer experience to a new level.

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Voicemail Detection

Leave a voicemail message to alert your customers even when they are unavailable. Increase the effectiveness of your outbound communications with audio technology that detects whether a human has answered your call.

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Interactive Voice Response (IVR)

Customize engagement and enable customers to speak and choose from menu options. Make self-service an easy and effective means for customers to resolve their issues and get the information they need.

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Voice Addition

Maximize impact by using mGage’s voice messaging capability which can both trigger and be triggered by SMS to ensure that critical messages are received.